Optimally secured: Our spare parts supply at the Montabaur-Heiligenroth site is an important piece of the puzzle for the smooth operation of your MTE

We have all common spare parts in stock for you. This means that the required spare part is available for you in the shortest possible time and your MTE bed and traveling column milling machine is ready for use.

“We do everything we can to avoid downtimes,” says Thorsten Metternich, who has been working in spare parts service and materials management at MTE since 2014. “Especially in the current difficult situation on the procurement markets, forward-looking action is essential in order to be able to deliver permanently and reliably when it matters.” This starts with the planning and production of MTE milling machines, where we contribute all our manufacturing expertise. When it comes to maintenance and the like, we identify problems before they can cause damage. However, there is no such thing as 100% certainty. But even in the event of defects, we will help you quickly and competently. It’s always good to have the right contact person. This is doubly true in the spare parts service. That’s why our employees in this area are technically trained and familiar with the components. This means you always have someone on the line to ensure that the right spare part is specified and delivered quickly.

Would you like to know which MTE machine is right for you?

Our spare parts services combine clever warehousing, forward-looking procurement management and logistical expertise

Delivered directly – helped directly: These are the individual services at a glance:

• All common spare parts in stock
• Short response times, short official channels – direct dispatch
• Delivery within 24 hours of notification of need
• On request and depending on distance, same-day delivery can be realized with short lead time
• We operate a reliable spare parts system for you; informative spare parts documentation helps you to find the required component on site
• Our service hotline technicians will be happy to help you specify the right spare part quickly and precisely
• You can reach our hotline on 02602 999 65 65 or by e-mail service@mte.de
• All of this ensures that any downtimes are minimized and planned maintenance measures are carried out just in time

On site or via remote access: our service fleet

Have you received the right spare part for your MTE, but need help installing it? No problem. We can reach you and your MTE machine from Montabaur within a very short time. We have a fleet of well-trained service technicians with fully equipped service vehicles at the ready.

With modern remote applications, such as our Teleservice, our trained service technicians can analyze and solve many problems remotely, including real-time access to the machine PLC and data of your MTE.

Maintenance and repair: The Milling head / heads service from MTE

Unfortunately, Milling heads / heads are always subject to wear and tear, which is why our in-house Milling head service ensures less downtime. Whether planned maintenance or repair – our experienced technicians know what needs to be done. And they do it quickly, safely and in OEM quality. To reduce downtime to a minimum here too, we have our own contingent of different rental Milling heads / heads so that we can service all our machine types in an equivalent and compatible manner.

Our Milling head / heads service could also help you?

Sharing know-how: our training courses

You can also carry out the basic maintenance of the machine or the Milling head / heads yourself. We will teach you the dos and don’ts of using our MTE in our training course on the specific topic you require. Find out more on our page for training courses.

Would you like advice on spare parts management? Feel free to contact us!