For maximum operational reliability of your MTE milling machine

Optimal protection: An important piece of the puzzle for the smooth operation of your MTE is our spare parts supply at our Montabaur-Heiligenroth site.

We have all common spare parts in stock for you. This means that the spare part you need is available in the shortest possible time and your MTE bed and column milling machine is ready for use.

"We do everything we can to avoid downtime," says Thorsten Metternich, who has been working in spare parts service and materials management at MTE since 2014. "Especially in the current difficult situation on the procurement markets, forward-looking action is essential in order to be able to deliver reliably and consistently when it matters."  This starts with the planning and manufacture of MTE milling machines, where we bring all our manufacturing expertise to bear. During maintenance and other work, we identify problems before they can cause damage. However, there is no such thing as 100% certainty. But even in the event of defects, we provide you with fast and competent assistance. It's always good to have the right contact person. This applies doubly to our spare parts service. That's why our employees in this area are technically trained and familiar with the components. This means you always have someone on the line who will ensure that the right spare part is quickly specified and delivered.

Our spare parts services combine smart warehousing, forward-looking procurement management and logistical expertise

Direct delivery – direct assistance: Here is an overview of the individual services:

• All common spare parts in stock
• Low response times, short channels of communication – direct shipping
• Delivery within 24 hours of notification of requirement
• Same-day delivery with short lead times available on request and depending on distance
• We operate a reliable spare parts system for you, and comprehensive spare parts documentation helps you find the right component on site
• Our service hotline technicians will be happy to help you specify the right spare part quickly and accurately
• You can reach our hotline on 02602 999 65 65 or by email at service@mte.de
• All this ensures that any downtime is minimised and planned maintenance measures are carried out just in time.

On site or remotely: our service fleet

The right spare part for your MTE has arrived, but you need help installing it? No problem. From Montabaur, we can reach you and your MTE machine in no time. We have a fleet of well-trained service technicians with fully equipped service vehicles at our disposal. With modern remote applications such as our Teleservice, our trained service staff can analyse and resolve many problems remotely, including real-time access to the machine PLC and data of your MTE.

Maintenance and repair: The MTE milling head service

Unfortunately, wear is inevitable with milling heads, which is why our in-house milling head service ensures less downtime. Whether planned maintenance or repair – our experienced technicians know what needs to be done. They work quickly, reliably and to original equipment manufacturer standards. To keep downtime to a minimum, we have our own stock of different replacement milling heads so that we can service all our machine types with equivalent, compatible equipment.

Could our milling head service help you too?

Sharing expertise: our training courses

You can also carry out basic maintenance on the machine or milling head yourself. Our training courses cover the dos and don'ts of working with our MTE machines and are tailored to your specific requirements. Find out more on our page for training courses.

Would you like advice on spare parts? Feel free to contact us!